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Protect Your Ideas

Have questions about patent filing? Need support with your application? Our team of experts is ready to assist you every step of the way.

Multiple Ways

Get in Touch

Choose the method that works best for you. We're available through multiple channels to provide the support you need.

Email Support

Get detailed answers to your questions via email

hello@patentprep.ai

Visit Our Office

Meet with us in person for consultations

3101 Park Boulevard,
Palo Alto, CA 94306

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Business Hours

When We're Available

Monday - Friday9:00 AM - 6:00 PM EST
Saturday10:00 AM - 4:00 PM EST
SundayClosed
Our Team

Expert Support Team

Patent Attorneys

Licensed professionals with years of USPTO experience

Technical Support

Platform experts ready to help with any technical issues

Customer Success

Dedicated team to ensure your patent filing success

Support

Frequently Asked Questions

Get answers to common questions about PrepAI pricing and features.

Can I upgrade or downgrade my plan anytime?

Yes, you can change your plan at any time. Changes take effect immediately and billing is prorated.

What happens if I exceed my monthly application limit?

You can purchase additional applications or upgrade to a higher tier plan to continue filing.

Do you offer refunds?

We offer a 30-day money-back guarantee for all subscription plans if you're not satisfied.

Is my data secure?

Yes, we use enterprise-grade security with end-to-end encryption to protect your intellectual property.

Can I cancel my subscription?

You can cancel your subscription at any time. You'll continue to have access until the end of your billing period.